Press F5 to load the default settings, then press F10 to accept the changes. IF not, well, there are many other possible things that might have happened. I have tried this combination of keys in many different circumstances, on several applications, but they will not work as they are supposed to. As usual after a reboot, everything works as it should. After 10 days of waiting, I rang again. In early 2021, CNET Forums will no longer be available. That is what you were talking about, right? Cheers for the heads up, glad this problem is finally fixed. Disable Add-Ins. I'm not sure what triggers the keys not working. Restart the computer. Meaning W+A+smth else doesn't work. All three drivers reinstalled automatically and the computer rebooted again. Other keys are working as well as the top and bottom arrow keys. Well Bob, things are still good. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. And they work with just the arrow keys. Maybe at some point since I've owed this laptop I plugged in a usb keyboard? So if I still have use of the arrow key after 3 or 4 days, then maybe this program was the problem. I've tried pressing the f7 as some have suggested in other posts, and this does not work. Simply reloading the keyboard drivers may have been the fix, and I hope so.Thanks for your assistance. And all had gone good. Or I can press Control+Arrow key and jump around a document, like it should do. We are grateful for the participation and advice you have provided to one another over the years. keyboard. We know that there are many bugs in drivers and this OS and some may take days for them to appear. The most it has gone is three day. The fact that you were able to get the key combination to work using an external keyboard points to a hardware issue with the keyboard. All submitted content is subject to our. It's been two days now and I still have use of my arrow keys. I use NoScript for FirefoxI have the free version of Avast always running. Quite frankly I found this claim ridiculous as the vast majority of Laptops aren't designed for Gaming but never have this problem, Gaming Laptops are for Enhancing Gaming not being exclusively able to play games. They sometimes screw up and I'm scanning like crazy to see what's crawled into this PC. The ctrl alt and left arrow keys and ctrl alt right arrow keys worked great, but the ctrl alt and up arrow keys failed to work.. ALL RIGHTS RESERVED. Because at the moment, the keyboard is not functioning as it is intended, and is causing major problems. But after few days, up and left arrow keys stopped working. A fix would be ideal.Thanks in advance for any help.Brian, This is one of the signs of key loggers. So I'm installing the new updates now. Thank you for being a valued part of the CNET community. If someone knows what my problem is, I'd appreciate the help. I'll update in a few days, unless the problem comes back sooner. The most common cause for arrow keys not working in Excel is scroll lock being enabled. Please remember to be considerate of other members. I have some issues with my keyboard left and right arrow keys are not working. I had been keeping an eye on the new drivers but gave up after several months. I have taken extremely good care of my Laptop since receiving it and have done nothing to cause this issue. It's an old tech procedure and it seems you need a lot more support. While I can't write it's a sure fire cure, it's one of those procedures we do to avoid a wipe and fresh install.Bob. I put a lot of effort into the letter (several pages) and even had to send it twice as there was no reply to the first one after over a week (again, the website said I'd receive one in 2 days). But when used alone, the arrow keys do not work, to move the cursor in any direction, up, down, or left or right. Haven't contacted Dell yet as I expect I'll get the generic "deal with it" response since it appears to be this way by design. This doesn't happen with any other arrow key combination, e.g. So why is this the only program I know of where the arrow keys work by themselves?I'm going to uninstall the VLC program and see if this changes anything. If I go into the bios screen it works fine. Left/Right Arrow Keys and my Delete Key Not working My left and Right Arrow Keys and my delete key does not work I have had some luck with CRTL and ALT keys with my left and right arrow keys but now that is not working it stopped working around Last June and has been fiddling with it stopped working with the last update around June I deleted all the keyboard drivers listed in Device Manager. Black Friday 2020: The best deals still available at Amazon, Best Buy, Staples, Walmart and more, PS5 restock: Check inventory at Amazon, Walmart, Best Buy, Target and more for Cyber Monday weekend, Best Amazon Black Friday deals you can get now: $65 Echo Show 8, $60 Amazfit smartwatch, $29 Echo Dot and more, Follow this discussion and email me when there are updates. There are three device drivers listed under "keyboards". Again, I'll probably have to reboot and that will fix the problem as always, for a few days. I also used the keys on the number pad when I was using number lock, and though the left and right keys (4 and 6) were working, the up and down (8 and 2) keys were not working. I am on my second 5559 because of this issue. I've noticed when I press the Left and Up Arrow Keys together, they do not work. Up/Right or Down/Left. Malwarebytes found no threats.SUPERAntiSpyware found no threats.On the plus side of things, my computer appears to be clean as a whistle.On the negative side, I still have this issue. At least you didn't say "reinstall the operating system". ?I have windows 7, on a Dell Vostro 1520, with 4 GB of ram and 750MB HDD. If you are new to the CNET Forums, please read our CNET Forums FAQ. This problem only started about a month ago. Other than this issue, everything is fine.The workaround for me is to just press the control button when I want to jump the cursor around, and just use the mouse/touch pad when I want to be more specific. But when used alone, the arrow keys do not work, to move the cursor in any direction, up, down, or left or right. Cause of Arrow Keys Not Working in Excel . This can be especially frustrating if your keyboard doesn't have a Scroll Lock key, or there is no light indicator showing it's enabled. Perhaps this problem is for all such sets of four keys. When I use the arrow keys in conjunction with the Shift or Control keys, they work fine. (Last updated 6/6/2014)As your link suggested...Ad-Aware found no issues. Hope that helps and I'll keep you posted if I hear anything. SUPPORT. It seems to be randomly triggered.I thought maybe a driver might need to be updated, but I'm not sure which driver would be involved.Any suggestions? So in a couple more days I'll feel more confident that the issue was resolved. The weird thing is that same thing happens when I'm using WASD instead of the arrow keys! I can press Shift+Arrow and I can highlight text, like it should do. Make the call?Bob. Due to having no clue whether to when, and more importantly if, anyone was ever going to reply to me I decided to email them requesting a refund on my product and how there product doesn't fit with the Consumer Rights Act. share ... Rhythmbox Music Player is getting opened when arrow Keys(up, down, right, left) are tapped. My problem is on a laptop, and only happens when the arrow keys alone are pressed. Once it finishes updating and rebooting, I'll reboot it manually and start in safe-mode and remove the device drivers. Windows 95 we'd reboot 2 or more times a day. Hey everyone, I have recently encountered a problem on my New Dell Inspiron 5559. But we now know the problem is with the system. . © 2020 CNET, A RED VENTURES COMPANY. I could be using MS Word, typing away and moving the cursor around with no problems, then suddenly the arrow keys don't work. I’ve tried dusting the Keyboard, updating, uninstalling and reinstalling the Keyboard Driver but to no avail. It took 4 days this time, but eventually the arrow keys stopped working again. It's not anything new but today's owners have grown tired of such issues.Bob. Thank you for helping us maintain CNET's great community. This is a long way to troubleshoot! I don't recall.I did a driver update search on each of the drivers and windows says they are all the most current.I checked for any new windows updates and there were some. If after a few days I still have use of my arrow keys, then I guess deleting the drivers may have worked. This time told they were looking into it and they would this time get back to me,  within a month max. Can somebody please be so kind as to help me with this problem? Still not working. I try to keep track of what I'm using but nothing seems to trigger it. Each driver has the same date (21/06/2006) and same version (6.1.7601.17514). I migrated from Ubuntu to Arcolinux. There is nothing physically wrong, since when I turn off number lock, 8 and 2 still work.

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